Your account at Bangla Wen Privacy Our Top Priority

We collect certain information to create your Bangla Wen account and deliver our services. Everything we collect is aimed at ensuring your convenience and security — we never ask for information we don't need.

Information Collected Directly From You:

• Full name, date of birth, and national ID number (for KYC verification)
• Mobile Number & Email Address
• Address and residency details
• Payment information (bKash/Nagad/Rocket number)
• Account Preferences & Settings

Automatically Collected Information:

• Device type, operating system, and browser information
• IP address and approximate geographic location
• Time spent on site, pages visited, and click patterns
• Login times and session data
• Betting history and transaction records

We will never ask for your password or OTP over the phone or by email. If anyone requests this information, they are not a Bangla Wen representative — please report it to our support team immediately.

Bangla Wen uses your data only for specific, legitimate purposes. Our goal is to deliver the best possible service while fully respecting your privacy.

We may use your data for automated decision-making, such as fraud detection or determining bonus eligibility. If you have concerns about any such decision, you can raise them with our support team.

Bangla Wen never sells your personal data. However, limited information may be shared with trusted partners where necessary to operate our services.

When Your Information May Be Shared:

• Payment Providers: Only the information required to process transactions via bKash, Nagad, and Rocket.
• Licensing Authority: To fulfill legitimate requests from regulatory authorities.
• Law Enforcement: When required by court order or legal obligation.
• Security Partners: Partnered with specialist agencies in fraud detection and prevention.

If Bangla Wen undergoes a major business change — such as a merger or acquisition — your information may be transferred to the new entity. You will be notified in advance and given the opportunity to raise any objections.

Bangla Wen uses cookies to enhance your experience on our website. Cookies are small text files stored in your browser that help the site remember your preferences.

Cookies we use:

• Essential Cookies: Maintaining login sessions and ensuring security — these cannot be disabled.
• Functional Cookies: Remembering your language preference, theme, and other settings.
• Analytics Cookies: Understanding site usage patterns and improving our services — you may opt out of this.
• Performance Cookies: Identifying page load speeds and technical issues.

Third-party advertising cookies are not used on Bangla Wen. Your browsing behavior is never shared with advertisers.

To protect your data, Bangla Wen employs industry-leading technical and organizational safeguards. Our security measures are continuously reviewed and improved.

• 256-bit TLS/SSL Encryption — maximum security for data in transit
• Two-Factor Authentication (2FA) support
• Automated alerts to detect suspicious login activity
• Regular security audits and penetration testing
• Restricted staff access — only authorized personnel who need it can view your data
• 24/7 server monitoring and intrusion detection system

A few personal precautions are essential for your own security: use a strong password, avoid accessing your account on public Wi-Fi, and do not click on suspicious links.

You have several important rights regarding your data with Bangla Wen. We respect these rights and do our best to fulfill them as promptly as possible.

• Right to Access: You may request details on what data we hold about you.
• Right to Correct Your Information: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Data Portability: You may request a copy of your data in a standard, portable format.
• Right to Object: You may object to your data being used for specific purposes.

Bangla Wen retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the designated retention period expires, your data is securely deleted or anonymized so that it can no longer be linked to you.

Bangla Wen strictly does not provide services to anyone under the age of 18. The privacy and protection of minors is our highest priority.

• Age verification is mandatory at the time of registration.
• We do not knowingly collect information from minors.
• If a minor's account is identified, it will be immediately suspended and all associated data will be deleted.
• If a minor has registered by mistake, parents or guardians may notify us.

Bangla Wen may update this Privacy Policy as needed. Any changes will be published on this page with a revised date.

• You will be notified of significant changes via email or in-app notification.
• Continued use of the site after any changes constitutes your acceptance of the updated policy.
• For major changes, a minimum of 30 days' notice will be given before they take effect.

Previous versions of the Privacy Policy are retained and available upon request. Data collected before any policy change will continue to be governed by the policy in effect at the time it was collected.

For any questions, concerns, or requests regarding the Privacy Policy, please reach out to Bangla Wen's dedicated privacy team. We're always here to help.

If we are unable to resolve your privacy complaint, you have the right to escalate it to the relevant regulatory authority — though we always aim to resolve things before it comes to that.